Best Western Sukhumvit 20, Bangkok

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About the Hotel

17 Sukhumvit Soi 20, Bangkok, Thailand, 10110

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8.0

7.9

/10

4.4

3.9

“The hotel's location is perfect for exploring Bangkok's vibrant attractions!”view full review

Best Western Sukhumvit 20, a 4-star hotel in Sukhumvit, Bangkok's vibrant hub, features a rooftop hot tub with skyline views, complimentary newspapers, and 24-hour reception. The smoke-free property provides concierge services and free WiFi throughout.

Modern Room Amenities

The Best Western's 78 rooms feature floor-to-ceiling windows, minibars, and LCD televisions. Some units include seating areas, while all accommodations offer complimentary bottled water, laptop-compatible safes, and tea/coffee facilities.

Rooftop Dining Experience

Rewind Eatery & Bar serves meals and cocktails while offering rooftop views of Bangkok's skyline.

Business and Leisure

Best Western Plus At 20 Sukhumvit maintains a business center, outdoor swimming pool, and dry cleaning services. Children under 12 stay free, though the property doesn't allow pets.

Central City Location

The hotel stands near BTS Asoke station, with Terminal 21 shopping mall 0.5 miles away. Benjasiri Park and Korean Town are within 0.5 miles, while Queen Sirikit National Convention Center is 1 miles from the property.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Twin Room Non-Smoking

2 persons

28 m²

2 Single beds

Air conditioning

room details

Superior King Room Non-Smoking

2 persons

28 m²

1 King-size bed

Air conditioning

room details

King Suite Bath Tub Non-Smoking

2 persons

59 m²

1 King-size bed

Air conditioning

room details

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Incredibly Comfortable Bed

“During my stay at Best Western Sukhumvit 20, I was absolutely amazed by the comfort of the bed in my room. It was so plush and inviting, ensuring that I had a restful night's sleep after a long day of exploring. Falling into that bed felt like drifting into a river of silk, and I woke up refreshed and ready for the day ahead.” view full review

Rooftop Restaurant Experience

“I had the pleasure of enjoying breakfast at the rooftop restaurant during my stay. Although the staff seemed a bit scarce, the views and the variety of options available were a highlight. I appreciated the choice between a light breakfast or a full breakfast, making it a good start to my day. The ambiance was serene, adding to the overall dining experience.” view full review

Spacious and Clean Rooms

“The superior twin room I booked was impressively spacious, providing ample room to move around and relax. Cleanliness was not an issue at all; everything was tidy and well-maintained. I loved having a cozy space where I could unwind after my adventures in the city. It felt like a perfect personal retreat.” view full review

Modern and Functional Bathroom

“The bathroom in my room was modern and stylish, featuring a well-designed shower that I found to be both functional and clean. It was a refreshing space that included all the essential amenities I needed. I was pleased with the overall condition and cleanliness, which made my daily routines much more enjoyable.” view full review

General

Non-smoking rooms
Free Wi-Fi
Safe deposit box
24-hour reception
No pets allowed
Security
Luggage storage
Lift
Smoke detectors

Services

Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance

Business

Business centre
Fax/Photocopying

Room features

Wi-Fi in rooms
Air conditioning
Tea and coffee facilities

Bathroom

Bathroom telephone

Media

Direct dial telephone
AM/FM alarm clock

Location

17 Sukhumvit Soi 20, Bangkok, Thailand, 10110

Map view

17 Sukhumvit Soi 20, Bangkok, Thailand, 10110

City landmarks

Landmark

Terminal 21 Bangkok

1.1 km

Park

Lumphini Park

2.4 km

Landmark

Soi Cowboy

1.1 km

Landmark

Terminal 21

1.1 km

Convention Centre

Queen Sirikit National Convention Center

2.0 km

Park

Benjasiri Park

1.1 km

Metro Station

Sukhumvit

1.1 km

Mall

Korean Town

1.1 km

Landmark

Emporium and EmQuartier

1.1 km

Park

Benjakitti Park

1.3 km

Theme Park

Fun-arium

2.0 km

Landmark

CrossFit Bangkok

1.1 km

Landmark

British Custom Tailors

760 m

Garden

Chuvit Garden

1.1 km

Landmark

Aspire

790 m

Mall

K village

2.0 km

Landmark

The Grande Spa & Fitness Club

800 m

Mall

Robinson Department Store

830 m

Shopping Area

Times Square Shopping Center

850 m

Church

Holy Redeemer Church

1.7 km

Shopping Area

K Village Farmers' Market

880 m

Landmark

Foot Master @ Sukhumvit 31

1.1 km

Shopping Area

Sukumvit Plaza

960 m

Shopping Area

Ploenchit Center

1.0 km

Spa Centre

Chacha Massage

1.1 km

Gallery

Sombat Permpoon Gallery

1.9 km

Mall

LukKaiThong

940 m

Landmark

Foodland Supermarket

1.3 km

Store

EmQuartier Shopping Mall

3.0 km

Nearby

Asok - Sukhumvit Road Soi 23 Jasmine Building 2nd Floor

Pilates Station By SanaMotion

500 m

Restaurants

Green Garden Bangkok

20 m

19/1 Sukhumvit Soi 20 Klongtoey

Mexicano Restaurante

840 m

19 Sukhumvit Soi 18

P Kitchen

670 m

25 Soi Sukhumvit 23 (Prasanmit)

No Idea

520 m

8/3-4 Sukhumvit Soi 22 Klong Toei

Food Exchange

50 m

19/9 Sukhumvit Road Klongton

Bei Otto

170 m

1 Sukhumvit Soi 20

Cabbages & Condoms

1.2 km

10 Sukhumvit Soi 12 Klongtoey

Getting around

City Centre

Bangkok11 min · 7.2 km

Airports

Don Mueang International Airport (DMK)38 min · 25.2 km

Suvarnabhumi Airport (BKK)44 min · 29.3 km

Train

BTS-Phrom Phong9 min · 700 m

Underground

Phrom Phong9 min · 700 m

Asok MRT9 min · 700 m

Reviews and Ratings

Feedback from previous guests about their experience.

Reese

United Kingdom, March 2025

5.2/10

I had a mixed experience at Best Western Sukhumvit 20. The staff were incredibly friendly and went above and beyond to help me, especially in retrieving my lost clothes. However, the location was a bit dingy, and the amenities didn't quite meet my expectations. The breakfast could use significant improvement, but my room was clean and comfortable.

Rooms

6.0

My room was clean and comfortable, though the overall space was smaller than I anticipated. Despite the carpet being slightly greasy, the air conditioning worked well.

Service

10.0

The staff were very welcoming and helpful, especially Kuntida Guerdarun who assisted me a lot during my stay. They even helped with my laundry issue promptly.

Location

7.0

The hotel is conveniently located just a 5-minute walk from the Asoke BTS, making it easy to get around. However, the street it's on felt a bit uninviting.

Dining

5.0

The breakfast was truly awful in terms of variety and presentation. I was disappointed with the limited options and the overall quality.

Facilities

5.0

While the hotel offers laundry and housekeeping services, I felt the lack of dining options was a significant downside, as it left me searching for food outside.

Amelia

United Kingdom, March 2025

5.4/10

I enjoyed the prime location of Best Western Sukhumvit 20, nestled in the vibrant Sukhumvit district with easy access to the Asoke BTS station, restaurants, and lively street life. However, my stay was marred by some service hiccups and maintenance issues, including poor water pressure and cleanliness standards in the rooms. While the room was quite spacious, I expected better service and amenities for the price I paid.

Rooms

6.0

The room was clean and spacious, but the decor felt a bit bland. I experienced issues with the water pressure, which was quite disappointing.

Service

5.0

The service from staff was mixed; while some were friendly, I found them often clueless about basic things like the rewards program. I was particularly unimpressed by the response to my maintenance issues.

Location

8.0

The location is fantastic, close to the Asoke BTS station and surrounded by a variety of dining options and shops, making it easy to explore the area.

Dining

5.0

Dining options were basic and limited in variety, although the breakfast was decent. However, I was surprised there were extra charges for items like an ice bucket.

Facilities

5.0

The hotel offered basic facilities, but I felt they were lacking in terms of upkeep and amenities expected for a Best Western Plus.

Molly

United Kingdom, February 2025

6.8/10

I had a decent stay at Best Western Sukhumvit 20. The location was quiet and very convenient with easy access to restaurants and stores, yet it was a bit far from the main attractions. I enjoyed the cleanliness and maintenance of my room, though the air conditioning was noisy and the lack of a pool was disappointing, especially in the Bangkok heat.

Rooms

7.0

My Superior King Room was clean and modern. However, it could be a bit slippery when getting out of the shower, and the room was somewhat dark without enough lighting.

Service

8.0

The staff were friendly and accommodating, especially when I needed more time to pack before checkout. But I encountered a few staff members who seemed unsure about the service, which impacted the overall experience.

Location

9.0

I loved how quiet the location was. It was only a 10-minute walk to Asoke BTS, making it easy to explore the city. There were plenty of good food options nearby, which was a bonus.

Dining

5.0

Dining options were not great. The food was okay but nothing impressive, and the breakfast could use some improvement. I wouldn't want to pay extra for it if I stayed again.

Facilities

6.0

The amenities were basic, and it was odd to find that they charged for an ice bucket. The hotel lacked leisure facilities like a pool, which would have been helpful in the heat.

Isaac

United Kingdom, February 2025

5.2/10

I had a mixed experience at Best Western Sukhumvit 20. The location was tight, just a short walk from the BTS and MRT, and the friendly staff were definitely a highlight. But the lack of room cleanliness and some basic modern amenities like bedside plugs left a lot to be desired. Overall, it's decent for a quick stay, but it could use some improvements.

Rooms

5.0

The room was a tad disappointing; it lacked some modern amenities, particularly bedside plugs for charging devices. I had to request an extension cord, which was a bit of a hassle.

Service

8.0

The staff were super friendly and helpful, especially the concierge staff who organized transport easily. They certainly uplifted the experience.

Location

9.0

The hotel's location is great, quiet yet close to plenty of restaurants, massage spots, and nightlife just down the road. It was really convenient for getting around Bangkok.

Dining

7.0

I enjoyed the rooftop restaurant; the food was tasty and reasonably priced. However, the breakfast offerings weren't up to the standard I expected for a major brand hotel.

Facilities

6.0

While the hotel didn't offer a pool, they provided essential services like housekeeping and dry cleaning, but I did experience some issues with room cleaning frequency.

Jack

United Kingdom, January 2025

5.6/10

I really enjoyed my stay at Best Western Sukhumvit 20. The location is fantastic, being close to great restaurants and the BTS station, although it's a bit of a trek to get there. The staff were incredibly helpful and friendly, making me feel welcome. The room was modern and clean, but I did notice some minor issues with the air conditioning and noise levels.

Rooms

8.0

My room was spacious and trendy with a king-size bed and a comfy sofa bed. It was cleaned daily and had a nice shower, which I appreciated.

Service

8.0

The staff were great. They helped me organize transportation smoothly and were generally friendly, though they seemed a bit clueless about the loyalty program.

Location

8.0

The hotel is located away from the hustle of Sukhumvit road, which gives it a nice quiet vibe. It's conveniently close to restaurants and a short walk to the train stations, but not super close to the BTS.

Dining

6.0

The dining options were basic and lacked variety, but the restaurant staff were attentive. I didn't opt for breakfast since it looked a bit underwhelming.

Facilities

7.0

While there were no notable extras like a swimming pool, the hotel offered basic facilities such as housekeeping and dry cleaning services.